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Customer Service Representative (f/m/d)
Darmstadt
Aktualität: 14.03.2024

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14.03.2024, AB SCIEX Germany GmbH
Darmstadt
Customer Service Representative (f/m/d)
The Customer Service Representative (f/m/d) interacts with customers over the phone or via email to identify needs and determine appropriate action or escalate for further review. You may provide quotes, process sales orders, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries. In this role, you will have the opportunity to: Process consumables and software orders and quotations for EMEA Update customers on delivery Collate information and documents for customer questionnaires
Completed education and/or trainings in economical areas First experience working with Salesforce and Oracle Fluency in German and English plus one further language (Italian, Spanish or French) It would be a plus if you possess previous experience in a customer contact/order administration role in a fast-changing sales environment.

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