Applications Support Specialist DACH (m/f/d)

64283 Darmstadt
12.11.2019

Daten dieser Anzeige

Job-ID: 011585303
Applications Support Specialist DACH (m/f/d)

AB Sciex Germany GmbH

Germany

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Acquires and maintains practical and scientific knowledge for the efficient support of customers, sales and service department. Keep updated on the scientific community Provides efficient and successful pre-sales support to the sales department through customer visits, product/application demonstrations, seminars/lectures/workshops and sample analysis Provides post-Sales Support, in-house and on-site training, visiting customers and telephone support in a timely and professional manner. Preparation & delivery of efficient and successful user meetings as well as customer trainings. Provides follow-up support to customers Gathers, analyzes and delivers information from the field to local and European Sales & Marketing on competitive activity, market conditions and product opportunities to allow the Company to develop strategies and products appropriated to the market and to make full use of market opportunities Liaises with European and Global Network to solve customer problems quickly and efficiently. Provides feedback on technical problems

SCIEX helps to improve the world we live in by enabling scientists and laboratory analysts to find answers to the complex analytical challenges they face. Our leadership in LC-MS and CE-MS have made us a trusted partner globally to those who are focused on basic research, drug discovery, food and environmental testing, forensic toxicology, clinical research and diagnostics. With over 50 years of innovation, we continue to redefine what is achievable in routine and complex analysis. We are seeking smart, team-oriented people who have purpose and are committed to helping our customers get answers they can trust to better inform critical decisions. Our global team, located on every continent, is our greatest strength, bringing diverse perspectives and breakthrough thinking. With the power of the Danaher Business System behind us, it's our people who have made us the industry leader. Our global and diverse environment stimulates new knowledge, new innovations and new perspectives that benefit scientists and customers far and wide. Starting a career with SCIEX means being on the cutting-edge of technology and knowing that your work makes a difference in millions of lives. We're united by Our Shared Purpose - Helping Realize Life's Potential - which directs how we live out every day to achieve our most ambitious goals. Come join our winning team. Visit us at www.sciex.com. To strengthen our team, we are looking for a Applications Support Specialist DACH, (m/f/d) Darmstadt,Germany Integrated into our European Applications Support Team you will be responsible for providing high quality technical support and expert advice mainly to our customers in the DACH (but also abroad) region, ensuring successful application of our mass spectrometry product range. Primary Responsibilities: Acquires and maintains practical and scientific knowledge for the efficient support of customers, sales and service department. Keep updated on the scientific community Provides efficient and successful pre-sales support to the sales department through customer visits, product/application demonstrations, seminars/lectures/workshops and sample analysis Provides post-Sales Support, in-house and on-site training, visiting customers and telephone support in a timely and professional manner. Preparation & delivery of efficient and successful user meetings as well as customer trainings. Provides follow-up support to customers Gathers, analyzes and delivers information from the field to local and European Sales & Marketing on competitive activity, market conditions and product opportunities to allow the Company to develop strategies and products appropriated to the market and to make full use of market opportunities Liaises with European and Global Network to solve customer problems quickly and efficiently. Provides feedback on technical problems Qualifications: Academic degree (PhD/Master of Science) in Chemistry or Life Sciences or equivalent experience High degree of technical competence & confidence and ability to interface with the scientific community at all levels Prior working knowledge of mass spectrometry itself and related analytical techniques like LC-MS/MS, QTRAPs or high-resolution hybrid MS systems in Pharma field of LC/MS/MS analysis Additional Requirements & Competencies: Excellent communication & presentation skills both written and verbal Valid Driver's License Willingness to travel (internationally) Fluent in German and English, any other language skills are beneficial Would you like to join our team? We are looking forward to receiving your application. Please use our online application form Apply Now Applications Support Specialist DACH Chemie Chemiker Chemieingenieur Naturwissenschaftler Naturwissenschaften Technischer Support Kundenservice Kundenberatung Kundenbetreuung Serviceaußendienst Außendienst Kundenbesuche Produktpräsentationen Produktschulung Kundenschulung Benutzerschulung Medizintechnik Massenspektrometer Physik Forschung und Entwicklung Research and Development F&E R&D Massenspektrometrie AB SCIEX Germany GmbH Darmstadt Hessen 64293 ax89410by

Pharma, Chemie, Med.-/ Biotechnologie

Marketing/ Werbung/ PR

Vertrieb/ Verkauf

Maschinen-/ Anlagenbau

Medizintechnik/ Optik

Projektleitung/ Stabstelle/ Spezialist

Angestellter/ Fachkraft

Vollzeit

64283 Darmstadt